• your path to increasing sales while reducing credit losses

    I recently asked the question on LinkedIn "How would you describe the relationship between Credit/Collections and Sales in your organization?" I want to thank all those that participated in this conversation, we had over twenty plus comments and I wish I could have included everyone's responses. ...
    Commercial Collection Agencies of America is the only collection agency certifying body in which ALL members are certified. Several of the organization's members are entering their 46th year of agency certification. Today, they have 39 agency members and growing. What are the benefits to you as a...
    It’s 2019, we have IVR systems that sound like you are talking to a human. We have AI technology that can analyze and form collections treatment. We can process payment via SMS messaging. Is it silly to think that the “right” letter strategy could possibly outperform a live collector? A letter...
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